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bookahit

Features

Everything bookahit does for your club

bookahit gives a tennis club online court booking, gates, lights, payments, members, coaching and competitions, messages and reports in one system, with an instant gate code for every booking, all listed here in detail. No limit on courts, players or bookings. Parts marked With your security system need your club's security system connected to bookahit.

Court booking

Players book online any time, on any phone or computer, under your club's own rules. Moving from another booking system

Courts, rooms and equipment
As many courts as your club has, tennis or not, plus function rooms and equipment such as a ball machine. Each with its own name and description.
Your club's rules
How far ahead people can book, the shortest and longest booking, the booking grid (for example every 30 minutes), opening hours for each day, and how close to the start a booking can still be changed.
Members' rights
Membership types with their own rules: how many days ahead, how many bookings a day, the hours they can play, and members-only times.
Playing partners
Players add the people they're playing with by email. Partners see the booking and its gate code too.
Family accounts
A parent books for their children from their own account.
Waitlist
When the time someone wants is taken, they join the waitlist and are told if it frees up.
Weekly bookings
Give a member the same court at the same time every week, each date with its own gate code and one email for the series.
Blocks and closures
Hold courts for pennant, coaching, events or repairs, once or every week. Close every court for rain in one go: clashing bookings are listed, and the players are told.
Bookings at the desk
Your team books, changes or cancels for anyone, by phone or at the desk. Players get their confirmation and gate code by email.
Bring bookings across
Future bookings from your old system come across from its export file. Every row is checked first, and each booker can get one email listing their bookings.
Calendar and reminders
Bookings go into the player's phone calendar in a tap, with reminders before the game.

Gates and access

With your security system

No keys, padlocks or shared codes, and no waiting: each booking's code is on the gate the moment it's booked. bookahit works with a range of security systems, connected by our integrators. How gate access works

An instant code for every booking
Each booking gets its own code on your club's access controller (the box that runs your gates and lights) the moment it's booked (or paid for), with no waiting for codes to sync. It opens only that court's gate, from a set time before the booking to a set time after (10 minutes each way unless you change it).
Changes follow the booking
Move a booking and its code moves with it. Cancel it and the code stops straight away.
Open gate from the phone
During their booking, players can press Open gate on the website or in the app. When your club's location is set, the phone has to be at the club.
Phone tap
With bookahit Tap plates fitted at your gates, players hold their phone to the plate to open the gate for their booking.
Staff codes and cards
Coaches, cleaners and committee members get their own permanent codes or access cards, managed from the dashboard.
Open a gate remotely
Your team can open a gate for someone from the dashboard. Every opening is recorded with who did it.
Works if the internet drops
Your access controller holds each code and its times, so codes keep working without the internet. New codes and light changes catch up when the connection is back.
Built-in protection
Limits on how often a gate can be opened from bookahit. If openings suddenly spike, opening from bookahit pauses by itself and your admins and the bookahit team are told; codes on the keypads keep working. The bookahit team can pause it too.

Court and walkway lights

With your security system

Lights come on for the people who booked, and go off when they leave. How the court lights work

Lights that follow the bookings
Each court's lights come on for its bookings and go off when play ends, through your access controller.
Only when it's dark
Lights come on from a time you set, or from sunset at your club's location (worked out for every day of the year), or a set number of minutes before or after sunset.
Walkway and shared lights
Path, walkway and car park lights come on 15 minutes before a booking and stay on until 15 minutes after the last one, unless you change the times.
No switching between games
When one booking ends and another starts within 15 minutes, the lights stay on.
Your team's override
Your team can override any light from the dashboard or the app, for an event or a repair: on or off for a set time or until changed, then back to automatic. The lights page shows what's on and why.

Payments

Court hire paid as people book, straight into your club's account.

Card payments at booking
Players pay on Stripe's secure page when they book: by card, Apple Pay or Google Pay, and Afterpay, Klarna or Zip where the club switches them on. The money goes straight into your club's own Stripe account; bookahit never holds it and takes nothing from it.
Prices for members and everyone else
An hourly price for members and another for everyone else. Members can play free if your club wants that.
Refunds
Cancelled paid bookings are refunded in full, automatically.
Payment records
Every payment and refund, with the booking it was for, in the dashboard.

Members, coaching and competition

Everything else that happens on your courts, in the same place.

Memberships
Membership types (adult, junior, social, off-peak and so on) with their own booking rights. Members are added by hand or from a spreadsheet, each for a set period.
Club sessions
Social tennis, cardio and other sessions players sign up for, with courts held for them.
Lessons and coaches
Players pick a coach, a lesson type and a day, see when both the coach and a court are free, and book. Coaches set their own hours.
Holiday camps
Camps over several days, booked for all days or some, with places, waitlists and roll call. Medical details are kept only with consent and deleted after the camp.
Ladders
Challenge ladders: players challenge someone a few places above, book a court as usual, and record the result. A winning challenger moves up.
Competitions
Round robins and knockouts, singles or doubles. Players enter, see the draw and the table, and record scores; knockout winners move on by themselves.
Find a partner
Players looking for a game show their level and whether they want singles or doubles. Others invite them without either email address being shown.
Player ratings
Players add their World Tennis Number or UTR.
Roll call
Coaches mark who turned up to a session or lesson.
QR check-in
A poster at the club with a QR code. Players scan it to check in to their booking or session, which also counts attendance on courts without a gate.
Online lessons
Free coaching videos, credited and played in YouTube's own player.
Terms and consents
Terms of court hire that must be accepted before booking, and consents such as photos or junior play. Every answer is kept with the version it was given to.

Messages

Players hear what they need to, without your volunteers sending it.

Confirmations and reminders
Every booking is confirmed by email with its gate code, with a reminder before the game.
Club news
Announcements to everyone, to members, or to players booked on given days, by email and in bookahit. Every email has a working unsubscribe link.
Automatic emails
Messages that send themselves: a welcome after a first booking, a note to players who haven't booked for a while, and an invitation to join for regular non-members.
App notifications
Booking reminders and club news on the phone, in the bookahit app.

Reports

Know how your courts are really used.

Busiest times
Bookings by day of the week and hour, and how full each court is.
Court use
Bookings, court hours and utilisation for any period.
No-shows
Bookings where nobody opened the gate, from the gate's own records.
Members
Joined, renewed and lapsed for any period, and how many players come back.
For the treasurer
Download the bookings as a spreadsheet (CSV) for any period.

The club dashboard

One place for the people who run the club. Watch the site map

Today
Every booking by court, who's playing, and each gate code's status, with changes in a click.
Site map
A photo of your club from above with every court on it, coloured by what's happening now: free, in use or closed. With your security system connected, your gates, keypads, readers and lights sit where they are, and codes, cards and phones at the gates show green or red within seconds. For a screen in the clubhouse, a team account with no permissions shows just which courts are free or in use.
Your team, with permissions
Everyone who runs the club has a club account, separate from players. A master admin decides what each person can do, down to seeing the gates and lights without being able to change anything.
Set-up checklist
A step-by-step list for a new club, showing what's done and what's next. Steps that don't apply can be marked as not needed.
Only what you use
Parts your club doesn't use stay switched off and out of the way. We switch them on when you want them.
Your data
Download your members and bookings as spreadsheet files at any time.

Security and privacy

Built for a club's gates, not just its calendar.

Two-step sign-in
Always on for club accounts, with recovery codes, and the master admin can reset it if a phone is lost.
Activity log
Every change, gate opening and light override, with who did it and when.
Gates and doors at a glance
Whether each gate and club door is locked, open, forced or held open, live from your access controller.
Help from the bookahit team
When we help your club remotely, it's for a set time, with a reason, and it shows in your activity log.
Hosted in Sydney
bookahit's servers and database are in Sydney. Our privacy policy lists the services that may handle data elsewhere.

Your club online

A booking page players find, on your address or ours.

Your booking page
At bookahit.com/your-club or on your own web address, with your club's details, opening hours and prices.
Found on Google
Each club page tells search engines what the club is, where it is and when it's open.
Any phone or computer
bookahit works in any web browser, so nobody has to install anything to book.

Connections

For clubs and councils with their own systems. Everything bookahit works with

API
Read your club's courts, free times, bookings, members and sessions from your own systems, with an API key.
Webhooks
bookahit tells your systems when bookings, sign-ups or memberships change, signed and retried until they arrive.
Several venues
A council or a club with more than one ground runs each venue in bookahit under one organisation.

Cameras

With your security system

Your club's cameras for your team, through a small Edge box at the club.

Live view
Your team sees the club's cameras from the dashboard.
Footage stays at the club
Recordings stay on your club's recorder. bookahit never stores footage, and every live view is in your activity log.

The phone app

The bookahit app for iPhone and Android does what players do on the website, with the gate a tap away. It's on its way to the App Store and Google Play; until then everything works in the phone's browser.

  • Book a court and see free times
  • Gate codes, Open gate and phone tap
  • My bookings, waitlist and family
  • Club news, sessions, lessons, camps, ladders and competitions
  • For staff: lights and roll call

Installed by our integration team

Our team of integrators supplies, installs and connects the hardware around your courts and clubhouse, quoted after a site inspection.

  • Security systems

    Access control, keypads, readers and gate locks from a range of makers. We connect the system you have, or supply one.

  • CCTV cameras

    Cameras and recorders, with live view in bookahit.

  • Lighting control

    Court and walkway lights that follow your bookings.

  • Switchboard upgrades

    Your switchboard made ready for light control and new circuits.

  • Electricity meters

    Meters for your club's power use, by court or by building.

  • Data cabling

    Cabling and network for your gates, cameras and clubhouse.

  • Duress buttons

    Duress buttons in the clubhouse and around the courts, part of your security system.

  • Building systems

    Heating, cooling and your club's other building systems, connected and working together.

Coming

Not available yet

We're working towards these, and there are no dates to share yet. Tell us what your club has and we'll let you know when they're ready.

  • The app in the stores

    The bookahit app for iPhone and Android, in the App Store and Google Play.

  • Tap a phone wallet at the gate

    A reader at the gate that takes a booking's pass from Apple Wallet or Google Wallet.

What it costs

$19 + GST per court a month for everything above that doesn't need your security system. With your gates, lights and cameras connected, courts are $49 + GST a month each, and connection and care is $258 + GST a month for 36 months, then $83 + GST a month. Nothing up front, no other bookahit fees. The security system itself is supplied and installed by our integration team, quoted after a site inspection. See prices

See it working at your club

Tell us about your courts, gates and lights. We'll show you bookahit on our demo club and look at what your club has.