Features
Everything bookahit does for your club
bookahit gives a tennis club online court booking, gates, lights, payments, members, coaching and competitions, messages and reports in one system, with an instant gate code for every booking, all listed here in detail. No limit on courts, players or bookings. Parts marked With your security system need your club's security system connected to bookahit.
Court booking
Players book online any time, on any phone or computer, under your club's own rules. Moving from another booking system
- Courts, rooms and equipment
- As many courts as your club has, tennis or not, plus function rooms and equipment such as a ball machine. Each with its own name and description.
- Your club's rules
- How far ahead people can book, the shortest and longest booking, the booking grid (for example every 30 minutes), opening hours for each day, and how close to the start a booking can still be changed.
- Members' rights
- Membership types with their own rules: how many days ahead, how many bookings a day, the hours they can play, and members-only times.
- Playing partners
- Players add the people they're playing with by email. Partners see the booking and its gate code too.
- Family accounts
- A parent books for their children from their own account.
- Waitlist
- When the time someone wants is taken, they join the waitlist and are told if it frees up.
- Weekly bookings
- Give a member the same court at the same time every week, each date with its own gate code and one email for the series.
- Blocks and closures
- Hold courts for pennant, coaching, events or repairs, once or every week. Close every court for rain in one go: clashing bookings are listed, and the players are told.
- Bookings at the desk
- Your team books, changes or cancels for anyone, by phone or at the desk. Players get their confirmation and gate code by email.
- Bring bookings across
- Future bookings from your old system come across from its export file. Every row is checked first, and each booker can get one email listing their bookings.
- Calendar and reminders
- Bookings go into the player's phone calendar in a tap, with reminders before the game.
Gates and access
With your security systemNo keys, padlocks or shared codes, and no waiting: each booking's code is on the gate the moment it's booked. bookahit works with a range of security systems, connected by our integrators. How gate access works
- An instant code for every booking
- Each booking gets its own code on your club's access controller (the box that runs your gates and lights) the moment it's booked (or paid for), with no waiting for codes to sync. It opens only that court's gate, from a set time before the booking to a set time after (10 minutes each way unless you change it).
- Changes follow the booking
- Move a booking and its code moves with it. Cancel it and the code stops straight away.
- Open gate from the phone
- During their booking, players can press Open gate on the website or in the app. When your club's location is set, the phone has to be at the club.
- Phone tap
- With bookahit Tap plates fitted at your gates, players hold their phone to the plate to open the gate for their booking.
- Staff codes and cards
- Coaches, cleaners and committee members get their own permanent codes or access cards, managed from the dashboard.
- Open a gate remotely
- Your team can open a gate for someone from the dashboard. Every opening is recorded with who did it.
- Works if the internet drops
- Your access controller holds each code and its times, so codes keep working without the internet. New codes and light changes catch up when the connection is back.
- Built-in protection
- Limits on how often a gate can be opened from bookahit. If openings suddenly spike, opening from bookahit pauses by itself and your admins and the bookahit team are told; codes on the keypads keep working. The bookahit team can pause it too.
Court and walkway lights
With your security systemLights come on for the people who booked, and go off when they leave. How the court lights work
- Lights that follow the bookings
- Each court's lights come on for its bookings and go off when play ends, through your access controller.
- Only when it's dark
- Lights come on from a time you set, or from sunset at your club's location (worked out for every day of the year), or a set number of minutes before or after sunset.
- Walkway and shared lights
- Path, walkway and car park lights come on 15 minutes before a booking and stay on until 15 minutes after the last one, unless you change the times.
- No switching between games
- When one booking ends and another starts within 15 minutes, the lights stay on.
- Your team's override
- Your team can override any light from the dashboard or the app, for an event or a repair: on or off for a set time or until changed, then back to automatic. The lights page shows what's on and why.
Payments
Court hire paid as people book, straight into your club's account.
- Card payments at booking
- Players pay on Stripe's secure page when they book: by card, Apple Pay or Google Pay, and Afterpay, Klarna or Zip where the club switches them on. The money goes straight into your club's own Stripe account; bookahit never holds it and takes nothing from it.
- Prices for members and everyone else
- An hourly price for members and another for everyone else. Members can play free if your club wants that.
- Refunds
- Cancelled paid bookings are refunded in full, automatically.
- Payment records
- Every payment and refund, with the booking it was for, in the dashboard.
Members, coaching and competition
Everything else that happens on your courts, in the same place.
- Memberships
- Membership types (adult, junior, social, off-peak and so on) with their own booking rights. Members are added by hand or from a spreadsheet, each for a set period.
- Club sessions
- Social tennis, cardio and other sessions players sign up for, with courts held for them.
- Lessons and coaches
- Players pick a coach, a lesson type and a day, see when both the coach and a court are free, and book. Coaches set their own hours.
- Holiday camps
- Camps over several days, booked for all days or some, with places, waitlists and roll call. Medical details are kept only with consent and deleted after the camp.
- Ladders
- Challenge ladders: players challenge someone a few places above, book a court as usual, and record the result. A winning challenger moves up.
- Competitions
- Round robins and knockouts, singles or doubles. Players enter, see the draw and the table, and record scores; knockout winners move on by themselves.
- Find a partner
- Players looking for a game show their level and whether they want singles or doubles. Others invite them without either email address being shown.
- Player ratings
- Players add their World Tennis Number or UTR.
- Roll call
- Coaches mark who turned up to a session or lesson.
- QR check-in
- A poster at the club with a QR code. Players scan it to check in to their booking or session, which also counts attendance on courts without a gate.
- Online lessons
- Free coaching videos, credited and played in YouTube's own player.
- Terms and consents
- Terms of court hire that must be accepted before booking, and consents such as photos or junior play. Every answer is kept with the version it was given to.
Messages
Players hear what they need to, without your volunteers sending it.
- Confirmations and reminders
- Every booking is confirmed by email with its gate code, with a reminder before the game.
- Club news
- Announcements to everyone, to members, or to players booked on given days, by email and in bookahit. Every email has a working unsubscribe link.
- Automatic emails
- Messages that send themselves: a welcome after a first booking, a note to players who haven't booked for a while, and an invitation to join for regular non-members.
- App notifications
- Booking reminders and club news on the phone, in the bookahit app.
Reports
Know how your courts are really used.
- Busiest times
- Bookings by day of the week and hour, and how full each court is.
- Court use
- Bookings, court hours and utilisation for any period.
- No-shows
- Bookings where nobody opened the gate, from the gate's own records.
- Members
- Joined, renewed and lapsed for any period, and how many players come back.
- For the treasurer
- Download the bookings as a spreadsheet (CSV) for any period.
The club dashboard
One place for the people who run the club. Watch the site map
- Today
- Every booking by court, who's playing, and each gate code's status, with changes in a click.
- Site map
- A photo of your club from above with every court on it, coloured by what's happening now: free, in use or closed. With your security system connected, your gates, keypads, readers and lights sit where they are, and codes, cards and phones at the gates show green or red within seconds. For a screen in the clubhouse, a team account with no permissions shows just which courts are free or in use.
- Your team, with permissions
- Everyone who runs the club has a club account, separate from players. A master admin decides what each person can do, down to seeing the gates and lights without being able to change anything.
- Set-up checklist
- A step-by-step list for a new club, showing what's done and what's next. Steps that don't apply can be marked as not needed.
- Only what you use
- Parts your club doesn't use stay switched off and out of the way. We switch them on when you want them.
- Your data
- Download your members and bookings as spreadsheet files at any time.
Security and privacy
Built for a club's gates, not just its calendar.
- Two-step sign-in
- Always on for club accounts, with recovery codes, and the master admin can reset it if a phone is lost.
- Activity log
- Every change, gate opening and light override, with who did it and when.
- Gates and doors at a glance
- Whether each gate and club door is locked, open, forced or held open, live from your access controller.
- Help from the bookahit team
- When we help your club remotely, it's for a set time, with a reason, and it shows in your activity log.
- Hosted in Sydney
- bookahit's servers and database are in Sydney. Our privacy policy lists the services that may handle data elsewhere.
Your club online
A booking page players find, on your address or ours.
- Your booking page
- At bookahit.com/your-club or on your own web address, with your club's details, opening hours and prices.
- Found on Google
- Each club page tells search engines what the club is, where it is and when it's open.
- Any phone or computer
- bookahit works in any web browser, so nobody has to install anything to book.
Connections
For clubs and councils with their own systems. Everything bookahit works with
- API
- Read your club's courts, free times, bookings, members and sessions from your own systems, with an API key.
- Webhooks
- bookahit tells your systems when bookings, sign-ups or memberships change, signed and retried until they arrive.
- Several venues
- A council or a club with more than one ground runs each venue in bookahit under one organisation.
Cameras
With your security systemYour club's cameras for your team, through a small Edge box at the club.
- Live view
- Your team sees the club's cameras from the dashboard.
- Footage stays at the club
- Recordings stay on your club's recorder. bookahit never stores footage, and every live view is in your activity log.
The phone app
The bookahit app for iPhone and Android does what players do on the website, with the gate a tap away. It's on its way to the App Store and Google Play; until then everything works in the phone's browser.
- Book a court and see free times
- Gate codes, Open gate and phone tap
- My bookings, waitlist and family
- Club news, sessions, lessons, camps, ladders and competitions
- For staff: lights and roll call
Installed by our integration team
Our team of integrators supplies, installs and connects the hardware around your courts and clubhouse, quoted after a site inspection.
Security systems
Access control, keypads, readers and gate locks from a range of makers. We connect the system you have, or supply one.
CCTV cameras
Cameras and recorders, with live view in bookahit.
Lighting control
Court and walkway lights that follow your bookings.
Switchboard upgrades
Your switchboard made ready for light control and new circuits.
Electricity meters
Meters for your club's power use, by court or by building.
Data cabling
Cabling and network for your gates, cameras and clubhouse.
Duress buttons
Duress buttons in the clubhouse and around the courts, part of your security system.
Building systems
Heating, cooling and your club's other building systems, connected and working together.
Coming
Not available yetWe're working towards these, and there are no dates to share yet. Tell us what your club has and we'll let you know when they're ready.
The app in the stores
The bookahit app for iPhone and Android, in the App Store and Google Play.
Tap a phone wallet at the gate
A reader at the gate that takes a booking's pass from Apple Wallet or Google Wallet.
What it costs
$19 + GST per court a month for everything above that doesn't need your security system. With your gates, lights and cameras connected, courts are $49 + GST a month each, and connection and care is $258 + GST a month for 36 months, then $83 + GST a month. Nothing up front, no other bookahit fees. The security system itself is supplied and installed by our integration team, quoted after a site inspection. See prices
See it working at your club
Tell us about your courts, gates and lights. We'll show you bookahit on our demo club and look at what your club has.