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bookahit

Changing booking systems

Moving your club to bookahit

A tennis club can move to bookahit from ClubSpark or any other booking system: your members and your future bookings come across from a CSV export with each person's email. Every row is checked before anything is saved, bookings get their gate codes where your gates are connected, and we do most of the work with you.

What comes across

  • Your members

    From a CSV file exported by your old system or kept in a spreadsheet: each member's email, name, membership type, member number and dates. Problem rows are listed, and you see what will change before anything is saved.

  • Your future bookings

    From your old system's booking export, with each booker's email. bookahit recognises the usual column names, asks about any it can't find, and checks every row first: courts it doesn't know, times over a closure and clashes are listed for you to fix. Nothing is saved until you press Import.

  • And out again, any time

    Download your members and your bookings as spreadsheet (CSV) files from Club admin whenever you like. Your club's data stays your club's.

How the move goes

  1. 1

    Tell us about your club

    Your courts, your old system, and your gates and lights.

  2. 2

    Site inspection

    If your gates and lights are being connected, our integrators inspect your gates, keypads, lights and switchboard, and quote for what your club needs.

  3. 3

    Set-up

    Your courts, rules and members come across, your gates and lights are connected, and your team is shown around. A set-up checklist in Club admin shows what's done and what's next.

  4. 4

    Bookings across, then go live

    Your future bookings come across, with their gate codes where your gates are connected, and each booker can get one email listing them. Your booking page goes live at bookahit.com/your-club or your own web address.

Once you're live, link your website's booking button and your Google Business Profile to your new booking page, so players find it the way they found the old one. Everything bookahit does is on the features page.

Questions about switching

We're all volunteers. Who does the work?
We do most of it. We set up your club with you, bring your members and future bookings across from your old system's export files, train your admins, staff and coaches, and stay close for your first week live.
How long does it take?
About four weeks from saying yes, plus installation time for any new gate or light hardware.
Do players have to do anything?
Each imported booking is added for its booker by email, with its own gate code where your gates are connected. Players see their bookings under My bookings once they sign in with that email, and each booker can get one email listing them.
What if the file has mistakes?
Every row is checked before anything is saved, and problems are listed: a court bookahit doesn't know, a time over a closure, or two bookings on one court. Fix them and run the file again; what's already in is skipped.
Will the old system's rules get in the way?
Bookings already made are brought across as they are, without your new booking limits, but bookahit never double-books a court or books over a closure.
What does it cost to switch?
Moving your members and bookings is part of setting up. There's no court fee for your first 30 days after going live, and the price of connecting your gates and lights is on the pricing page.

Ask about moving your club

Tell us which system your club uses now and how many courts you have. We'll show you bookahit on our demo club and plan the move with you.

Ask about your clubSee prices for your club